Payment Policy
Payment Methods
Major credit cards and trusted payment providers accepted.
We accept a range of secure payment options to make your shopping experience convenient:
- American Express
- Apple Pay
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
- Afterpay
Buyer and Data Protection:
Your payment security is our top priority. All transactions are safeguarded by Shopify's PCI DSS-compliant infrastructure with state of the art SSL encryption.
- Extra protection through verified gateways
- Secure SSL encryption keeps your information safe
- Your full card details are never stored or accessed by us
- Shopify and its certified payment partners process transactions directly
Order Authorisation
By completing your purchase, you authorise us to charge your payment method for the total order amount.
- Payment processing typically occurs immediately after order confirmation
- Temporary holds may appear on your account based on your payment provider's policies
- Orders will begin processing only after payment verification is complete
Payment Issues
If your payment fails to process:
- Double-check your billing information is accurate
- Ensure funds are sufficient and available credit on your account
- Try using an alternative payment method if problems continue, contact your bank or payment provider for further assistance.
Transaction Currency
All prices and transactions are processed in CAD ($). Any currency conversion fees or international transaction charges applied by your bank or card issuer are the customer's responsibility.
If you have any questions or messages for us, we will be more than happy to assist you!
Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (EST)
Email: support@thistleandtundra.com
Phone Number:
Customer support will respond within one business day.
Business Information
Thistle & Tundra is operated by Accents Home Decor Inc, a company registered in Ontario.
Business Number: 848786877
Address: 10 Laurelhurst Crescent, Woodbridge, ON L4H 2M8, Canada