Terms of service

Terms and Conditions

Throughout the site https://thistleandtundra.com/, the terms "we," "us," and "our" refer to Thistle & Tundra. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or purchase our products or services.

These Terms and Conditions apply to all users of the site, including visitors, customers, vendors, and contributors. By visiting our site or making a purchase, you are participating in our service and agreeing to follow all rules and policies outlined here. We may update these terms at any time by posting changes on our website. Your continued use of the site constitutes acceptance of those changes.

Age Requirements and Lawful Use

To use this website, you must be at least the age of majority in your province or territory of residence. If you are a minor, you may only use this site with the permission and supervision of a parent or legal guardian. You agree not to use our products or services for any illegal or unauthorized purposes. You must not violate any laws in your jurisdiction, including but not limited to copyright, intellectual property, and privacy laws. You are prohibited from transmitting any harmful code, viruses, or malware. Violation of these terms may result in immediate termination of your access.

General Conditions of Use

We reserve the right to refuse service to anyone at any time for any reason. You understand that your information (excluding credit card details) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You may not reproduce, copy, sell, or exploit any part of our service without express written permission.

Information Accuracy

While we strive for accuracy, we cannot guarantee that all content is complete or current. The material on our site is for general information only and should not be the sole basis for making decisions. We reserve the right to update site content at any time, but we have no obligation to do so.

Products, Services, and Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. We are not liable to you or any third party for price changes or discontinuations. Some products may be website-exclusive and subject to our Return and Refund Policy. While we make every effort to display colors and images accurately, your monitor’s display may vary. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

Orders and Billing Information

We reserve the right to refuse or cancel any order. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. This includes orders under the same account, credit card, or shipping address. If we change or cancel an order, we will attempt to notify you via the contact info provided. You agree to provide current, complete, and accurate purchase and account information.

Third-Party Tools and Links

We may provide access to third-party tools which we neither monitor nor control. These tools are provided "as is" and "as available" without any warranties. We are not liable for any issues arising from your use of these optional tools. Furthermore, links on this site may direct you to third-party websites. We are not responsible for examining the content or accuracy of these sites and have no liability for third-party materials or transactions.

User Submissions and Comments

If you send us creative ideas, feedback, or suggestions, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials. We are under no obligation to maintain comments in confidence, pay compensation, or respond. We may remove content that we deem unlawful, offensive, or in violation of intellectual property. You are solely responsible for the accuracy of your comments.

Privacy and Personal Information

Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Errors and Corrections

Occasionally, information on our site may contain typographical errors or omissions regarding pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Prohibited Activities

You are prohibited from using the site for:

  • Any unlawful purpose.

  • Soliciting others to perform or participate in unlawful acts.

  • Violating any international, federal, provincial, or local regulations or laws.

  • Infringing upon our intellectual property rights or the rights of others.

  • Harassment, abuse, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • Uploading viruses or malicious code.

  • Spamming, phishing, crawling, or scraping.

Disclaimers and Limitation of Liability

Your use of the service is at your sole risk. To the maximum extent permitted by law, the service and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied.

In no case shall Thistle & Tundra, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including lost profits or lost data, arising from your use of the service or any products procured through the service.

Note: Canadian consumer protection legislation varies by province and territory. In jurisdictions where the exclusion or limitation of liability for certain types of damages is restricted or not permitted — including but not limited to Quebec (under the Consumer Protection Act), Ontario (under the Consumer Protection Act, 2002), British Columbia (under the Business Practices and Consumer Protection Act), and other applicable provincial or territorial legislation — our liability shall be limited to the maximum extent permitted by the applicable law of that jurisdiction. Nothing in these Terms is intended to limit any rights you may have under mandatory consumer protection laws that cannot be contractually waived.

Indemnification

You agree to indemnify and hold harmless Thistle & Tundra and our affiliates from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law.

Severability and Waiver

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. This determination shall not affect the validity of any other remaining provisions.

Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us. If we suspect you have failed to comply with any term, we may terminate this agreement without notice and you will remain liable for all amounts due up to the date of termination.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada and the laws of the Province/Territory in which Thistle & Tundra is registered and operates.

Changes to These Terms

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

If you have any questions or messages for us, we will be more than happy to assist you!

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (EST)

Email: support@thistleandtundra.com
Phone Number: 

Customer support will respond within one business day.

Business Information
Thistle & Tundra is operated by Accents Home Decor Inc, a company registered in Ontario.

Business Number: 848786877

Address: 10 Laurelhurst Crescent, Woodbridge, ON L4H 2M8, Canada